Frequently Asked Questions
The Online Application Process
Q. Will I be able to apply for more than one early childhood site or program? Each parent may submit one application indicating their first, second, and third choices. Site and program options depend on the child's age, household income, and residency location.
Q. How long does it take to complete the online application process? Typically, the process takes 10-20 minutes, depending on your household information and the time required to upload supporting documentation.
Q. What if I do not have access to a computer? Please contact the site or program you would like your child to attend for application assistance. You may also contact the JPS PreK Department at 504-349-
Q. Is there another way of submitting an application other than online? No, the application process is strictly electronic.
Q. Once I've submitted the application electronically, how will I know that the submission is successful? Once the application is completed online, you will receive an email at the email address you provided when you created an account.
Q. Should I allow anyone else to use my account? It is the user's responsibility to protect the integrity of any information entered in the system. This includes, but is not limited to, passwords or personal information about you or your child. You must also agree not to share your login information or password with anyone except a parent or legal guardian.
Q. My account has been disabled because I've attempted to login too many times. Should I set up another account? No. You must call the JPS PreK Department for an administrator to assist you.
Q. After I have completed the online application, is there another step to complete the process? Yes. You must scan and upload the required documentation before your application is considered complete. You can receive support to scan and upload documents at the site or program you would like your child to attend or at the JPS PreK Department.
Q. What if I do not scan and upload all of the required documentation? Your child's name will not be placed in the lottery to assign seats if all documentation is not uploaded by the deadline.
Q. If I apply online and need assistance to scan and upload documentation, when is the absolute latest I can upload required documents? Applications must be completed with required documentation by the application deadline to be included in the first lottery to assign seats in the programs. Many programs fill all seats in the first lottery. Seats not filled in the first lottery are available within subsequent lotteries. Application deadlines will be posted on the Jefferson Child website and on the JPS website at www.jpschools.org.
Q. Once I've completed my online documentation and uploaded my required documents, what proof will I have that the application was completed by the deadline? Once the application is completed online with the required documentation, you will receive an email at the email address you provided when you created an account. This email is your confirmation of completed registration.
Q. Can I change my first-choice selection even though my application has already been submitted? Requests for changes to an application must be made prior to the deadline for the lottery. The most current information in the application will be used in the lottery process.
Q. I live in a nearby school district. Will my child be able to enroll in a site or program within Jefferson Parish? Yes. Some sites and programs can enroll children who live outside of Jefferson Parish. Once you enter your address and household information, the system will show the programs for which you are eligible. Note - Children who reside outside of Jefferson Parish are not eligible to apply for PDG Birth- 3, Head Start, and JPS (school system) sites or programs.
Q. I missed this year's application deadline. Will I have a chance to apply at another time? Applications are accepted year round. However, applications must be completed by the posted deadline to be included within a lottery. Most seats funded by B-3, LA 4, NSECD, Early Head Start, and Head Start are filled in the first lottery. Remaining seats are filled in second and third lottery runs. Applications submitted after all lottery runs will be placed based on availability and review time may vary.
Recognizing Developmental Milestones
Families and early care and education providers play a critical role in monitoring and celebrating children’s developmental milestones and in identifying potential developmental delays. Early detection and intervention can help insure that children get the help they need so they can thrive alongside their peers.
If you have concerns about your child's development, contact EarlySteps at 504-496-0165 or Child Search at 504-349-8677.
Jefferson Parish Early Childhood Collaborative